BiddingOwl.com

Overall: I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i’m about to use it again in May 2019 for an other association. As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used. The auction set up is easy enough but it’s the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction. The support is exceptional, diligent and prompt. I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.
Pros: Ease of sharing website with bidders and user friendly bidding Great advertising inserts for donors Extremely helpful customer support
Cons: Cheaper fees Website creation and pulling out can be labor intense Bids sheets and certificates templates could be a little fancier

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Overall: Their price point for non-profits can not be beat! Personal one-on-one service and a great piece of software.
Pros: Bidding Owl has revolutionized the way that our non-profit organization is able to fundraise! Previously we were only able to reach people at in-person events and with the ease of use, registration process, and ease of sharing to the world, we have raised 20 times as much money. It’s really astounding. The best part has truly been the customer service! Very helpful to walk through all the set-up steps to ensure we had everything correct before launching. Plus they’ve also been really quick to help me and my bidders when we needed help. Will absolutely use again and planning on using it for another non-profit that I volunteer with. A+++++
Cons: Would be great if the short url code worked on social media, much easier to market and have others share. Not a huge deal, though.

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What do you like best?
Very easy and intuitive to set up auction. When you call for questions you talk directly with the people who run the company. Always were helpful . From a design perspective, the pages are clean and uncluttered. Easy to make changes. From the bidder perspective the process of submitting a bid is straight forward. Many are not tech savvy so having an interface that is intuitive is paramount.

What do you dislike?
1) Would be nice to add video clip. 2) Cannot get info of how many registered for your auction – it is a general registration for any auction. 3) Would like the ability to embed the auction site to our website. This obviates the need to switch to another website, then have to return to our website. These are feature improvements. Not much else

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What do you like best?
I love the ease of use and the friendliness and helpfulness of the staff.

What do you dislike?
The downside is I don’t have more online auctions that I can use this site for.

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We will definitely be using Bidding Owl again and recommending it to other non profits in similar situations like us. Now that we know how wonderful online auctions are we’ll never go back to paper!

Pros

Our school has had silent auctions in the past, but never an online one. When the Covid19 pandemic sent everyone into quarantine our school scrambled to find an alternative spring auction we had already started planning. Bidding Owl’s software made it so easy to set up, edit, and promote before the auction started. While our 3 day auction took place we received a lot of feedback from our school’s families on how easy they felt it was use and how professional everything looked. Post auction we have made more money than any of other other auctions in the past and the checkout process has been simple and straightforward. I can’t wait to do another one!

Cons

I wish that it would show the opening bid before users had to click on the item to see its details. It would also be nice to have the option of more than 3 photos on some items.

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