Overview
TrustSpot is designed to help eCommerce businesses, online retailers, and digital merchants. TrusSpot helps your business improve its site traffic, enhance your conversation rates, and see your revenue go past the roof.
Screenshot
Features
- Social Media Management
- Publish Scheduling
- SEO Management
- Multi-Channel Publishing
- Video Management
- Review Monitoring
- Response Management
- Social Sharing
- Review Notification
- Google Rich Snippets
- On-Site Trust Seals
- Manual Review Requests
- On-Site Trust Carousel
- Facebook Reviews Tab
- Reviews Dashboard
- Restricted Email List
- Live Moderation
Specifications
- Deployment: Cloud Based, Web Based, SaaS Based
Training
- In Person
- Live Online
- Webinars
- Documentation
TrustSpot Users
Available Support
- Business Hours
- Online
Language Support
- English
Company Details
Company Name: TrustSpot
Headquarter: United States
Full Address:
Reviews
It appears they removed the free plan? I think the lowest rate is still too expensive for what is offered. They also need to do a better job of getting the TrustSpot name out their. If I had to guess, most people have not heard of TrustSpot before which may reduce the value of the badge. Another reason why I think the monthly rate is unjustified.
The free tier is pretty good and provides enough functionality for us at the moment. Paid tiers aren’t outrageous like their competition. Customer service has been less than friendly and not helpful when it comes to basic questions.
Customer service was difficult to deal with in getting BCC emails working properly with our shipping tool. In subsequent contact with CS, they just aren’t very friendly and are quick to discard your issues.
I received a ‘no credits left’ email every 5 minutes for almost 24 hours before customer services acknowledged and fixed the error (I also *did* have credits available).
TrustSpot has been very easy to implement with our current software, so that customers get an opportunity to provide public, impartial feedback after interacting with our customer service team. The pricing is very reasonable, and the reviews and widgets are well designed and easy to put on our website