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WhatsApp Business is free to download and was made keeping small business owners in mind. It helps you create a catalog to show the products and services. Now connect with the customers by using tools to sort and respond to messages. WhatsApp can help medium and large businesses in giving their customers important notifications.




  • Batch Communications
  • Chat/Messaging
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Video Support
  • Whatsapp on web and desktop
  • End-to-end encryption
  • Photos and videos
  • Voice messages
  • Documents


  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android

WhatsApp Users

Available Support

  • Email

Language Support

  • English

Company Details

  • Company Name: WhatsApp

  • Headquarter: United States

  • Full Address:


Overall: I have bridged the gap between me and my customers ; saved myself lengthy emails, unsent replies. Whatsapp has opened me to a wide range of customers just by updating my status with my product. Whatsapp has become a great business tool and elevated my finances. I love whatsapp.
Pros: I absolutely love whatsapp in totality. It makes communication very easy and less expensive. It is fast and widely accepted, thus, you can quickly pass on messages to your groups and contacts. I absolutely gush over the specs, especially the private replies, end-to-end ecryption, broadcast groups, status filters and the settings give you an upper hand over the software to one’s satisfaction. The business account gives you the chance to operate as a client service representative anytime to your clients. I absolutely love and would highly recommend whatsapp to all.
Cons: Sometimes, whatsapp calls aren’t as clear as normal phone calls. There also isn’t any feature that allows audio and video meetings or to read deleted messages.

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Overall: I have had a few scares in the past where access to my phone automatically meant access to my whatsapp content. But with recent security options and modifications, it has afforded extra layers of security and assurances against unauthorized entry. All in all, I have really enjoyed using it.
Pros: Contacts management is the single greatest thing about whatsapp. it overs me limitless control over who in my phonebook has access to my content and activity log. With those options, I am able to ensure a certain sense of ease within the control and privacy options it affords me.
Cons: I dislike that they do not have an offline or dark mode where I can be in the app probably reading over old messages and other content, but still not be reachable. To enjoy that, I would have to disconnect my entire device from the internet, and that is not very ideal either. I also do not like it’s default data sharing arrangement with my Facebook account.

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WhatsApp is the latest software for communicating within and outside the country with buyers and company employers. WhatsApp mainly used to maintain professional contact and its fast file sharing opportunities without hampering the file quality. You can send images, voices, or video clips up to 25 Mb without any quality error through WhatsApp. Group chat and audio/video calling in WhatsApp enables smooth communication among members.

Pros and Cons

Superfast connections and secure
Audio/video/group chat with buyers/vendors
Sharing files easy and convenient
Can’t operate without internet connection
Need strong internet connection
Videos more than 25 mb can’t share through WhatsApp

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It is being used by our entire department team to help us all be in constant communication. We are all satisfied by the service and the different ways we can all adapt and use it to our advantages. At the moment we have not experienced any business problems related to the app. The only one that comes to mind is when the network is down. But we have no control over that.

Pros and Cons

It’s the most used in Latin America.
It shows the status of the message.
Allows the immediate interaction.
It’s easier to establish a clear communication between the company and the client.
It can on occasion mix business and private communications.
Can’t install it on more than one device.
More responsibility for the user.

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