Overview
Womply helps small businesses to do a wall in the digital world. This software makes it simple for small businesses to increase their online reputation, customer engagement and monitor business health through data and technology. They are one of the fastest-growing software companies and takes care of around one lakh+ small businesses through 400 + business verticals in America.
Screenshot
Features
- Activity Tracking
- CRM
- Customer Engagement
- Dashboard
- Email Marketing
- Loyalty Program
- Marketing Automation
- Negative Feedback Management
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Media Integration
Specifications
- Deployment: Cloud Based, Web Based, SaaS Based, iPhone / iPad, Android
Training
- In Person
- Webinars
- Documentation
Womply Users
Available Support
- Phone
Language Support
- English
Company Details
Company Name: Womply
Headquarter: United States
Full Address:
Reviews
Overall: Saves me a TON of time, and helps our brands build loyalty with our guests by quickly responding to their feedback.
Pros: 1-stop shop for all of my online reputation needs. You can respond to all types of reviews right from the platform, which saves me lots of hours a week. I don’t have to log in to 90+ review sites (22 restaurants x Yelp, TripAdvisor, Facebook, Google) to respond to our guests. Womply is the 1st thing I open every morning when I get to the office. Super responsive customer support make this product one of my favorites.
Cons: The analytics centered around reviews/reputation could use some work. Their team is very open to suggestions, so I know anything I mention gets put on their road-map. I know they are working on ways to make all of their features more customizable, which will be awesome too.
Overall: Amazing. Very easy to use. So thankful. They helped save my business.
Pros: So easy to use very explanatory wouldn’t use anything else.
Cons: I didn’t dislike anything about it honestly, everything was great.
Great experience overall, I have recommended to others.
Pros
It made it simple to apply and track my PPP loan for my business. I especially appreciated that the 2nd draw loan was automatically calculated and generated for me. I feel that this software made it easier for small business owners to access the federal PPP program during the pandemic
Cons
There were a few glitches – I had previously submitted an application before completing my 2020 tax returns and wanted to cancel that but the cancel button would not work. I kept receiving notifications that there was a document pending my signature and an identity check required, but I had indicated wanting to close that application. Other than that it was great.
What do you like best?
Womply provided a timely partnership with Brex, allowing our startup to receive funding thru the PPP. Womply provided clear insights and cut thru the noise when it came to better understanding the PPP and making business decisions for our startup.
What do you dislike?
While Womply is an excellent partnership with Brex and securing the PPP, funding for the PPP ran out before we could secure a second draw. I’d say the only dislike is we wish we found Womply sooner.
What do you like best?
The user-friendliness of their site and the flow and ease of the automated tasks makes the entire experience a hassle-free process. Their “Fast Lane” feature is revolutionary in its own right.
What do you dislike?
There’s not much at all to dislike about what they have to offer. However, if there were something that personally didn’t quite meet my expectations, it would be the lack of clarity in the information provided in the FAQ section surrounding their “what happens next” questions. It offers little reassurance to those wondering why there’s a delay in funding if/when common delay factors listed are, in fact, errorless.