Overview
MV-Business VoIP is a fully featured Cloud PBX Software. It is designed to serve Enterprises, Startups. It provides end-to-end solutions designed for Windows.
Screenshot
Features
- Employee Directory
- IVR / Voice Recognition
- Virtual Call Center
- Call Logging
- Web Conferencing
- Call Recording
- Call Scripting
- Real-time Chat
- Inbound Call Center
- Distributed Call Recording
- Call Tagging
- Event Triggered Recording
- Web Conferencing
- SIP Trunking
- Call Routing
- Virtual Extensions
- Ring Groups
- Virtual Extensions
- Escalation Management
- Employee Directory
Specifications
- Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android
Training
- In Person
- Live Online
- Webinars
- Documentation
MV-Business VoIP Users
Available Support
- Live Support
- Online
Language Support
- English
Company Details
Company Name: Monster VoIP
Headquarter: United States
Full Address:
Reviews
The transition to the software / voip service was easy. Monster Voip handled everything and it was a very smooth transition. The software is very easy to use which is helpful for last minute changes to our office schedule. Changes can be made anywhere you have internet access. Our staff really likes the ability to text clients from the software. Our clients receive the incoming text from our office number and not a personal cell phone number. Very convenient.
I most enjoyed the ease of set-up and use. It was extremely easy to download the app and start using it. I very much appreciate that I never miss a call even when I am away from my desk!
I can honestly say that I don’t really dislike anything with the software. I suppose going from a regular landline to internet was a change. For example, if the internet is down, the phones will not work. But that has nothing to do with MonsterVoip itself.
I loved the ease of use, and easy deployment. We shouldn’t have waited so long to make the switch. Monster uses the newest voip technology, so our sales teams were thrilled with the change. The ability to use it everywhere – desk, computer, cell, makes life so much easier. We’re not tied down to one spot, or have to give our customers multiple numbers to reach us at.
When I think about the least nothing comes to my mind Like for me Quality and Support are the most important part and they have an excellent Support and Quality.
