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SAP Conversational AI


Its chatbots transforms customer and employee experience by deploying powerful conversational AI interfaces. Its end-to-end bot-building platform allows the building of end-to-end chatbots as well as the customization of your digital assistant. Its platforms allows build or adapt chatbots easily, in days and in full SAP integration.




  • Third Party Integration
  • Software Development
  • Collaboration
  • Access Controls/Permissions
  • Workflow Automation
  • Chatbot
  • Intent Recognition
  • Speech Recognition
  • Code-free Development


  • Deployment: Cloud Based, Web Based, SaaS Based


  • Live Online
  • Webinars
  • Documentation

SAP Conversational AI Users

Available Support

  • Live Support
  • Online

Language Support

  • English

Company Details

  • Company Name: SAP

  • Headquarter: Germany

  • Full Address:


It is possible to code SAP Conversational AI chatbot in multiple coding languages (Node.js, Python, PHP, iOS, etc.) that makes it easy both implement as well as integrate with existing IT stacks (eg. Analytics, AI, Databases).

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It is well suited for a chat bot that is integrated with users to handle user requests that come in in large numbers. In such cases costs can be saved and staff can be replaced. It is less well suited for highly variable requests that come in in small numbers.

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The user interface could be improved, some settings are hard to find and the UX is not always simple. – Bot usage analytics are still a bit limited – Documentation/tutorials are not exhaustive yet.

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Creating a bot was incredibly easy. From the inception to the deployment on the messaging app, you’re well guided and everything is packaged. The first aspect I appreciated the most was the User Interface and the User Experience : all the needed elements are easy to access and easy to use.

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