Overview
You can run your own customer loyalty program now. It recognizes the customers for spends, visits, activities, and behaviors. You can also increase customer retention and foster growth.
This is an advanced loyalty program with incentive campaigns, digital rewards catalog, autopilot operations and email/SMS communication. There are various interfaces to choose from like Standalone Cloud/Web, Customer Kiosk, Mobile App or Vend POS and Square POS integrated.
Screenshot
Features
- Activity Tracking
- CRM
- Customer Activity Tracking
- Discount Management
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- No-Card Loyalty System
- Referral Tracking
- Rewards Management
Specifications
- Deployment: Cloud Based, Web Based, SaaS Based, Installed - Windows, iPhone / iPad, Android
Training
- Live Online
- Webinars
- Documentation
Preferred Patron Loyalty Users
Available Support
- Phone
- Live Support
Language Support
- English
Company Details
Company Name: Preferred Patron Loyalty
Headquarter: United States
Full Address:
Reviews
Service is always great! I always get same day help from these guys, even if it’s Sunday! From the day I started, I had the system working in a few days. Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is. Creating and sending emails that look great is so easy. It’s like what I once used with MailChimp, but here, it’s just seems easier as my customers are here and the results (I don’t know why) are much better.
We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it. Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the “cheapest” price at the time. Preferred Patron also allows us to reward people with additional and unique services that they might not otherwise try. The automation aspect is particularly useful allowing me to focus my attention elsewhere. Our clientele routinely receive their automated email and call the office to schedule, at least 65% end up with an additional product or service with little or no additional direct effort on our part! My employees that utilize the system every day find that it is very quick and easy when assisting our clientele, they are also able to easily converse with them to set up goals to reach their next reward. Most common things that we utilize include: Rewards Program (obviously), referral program, reminders, raffles and surveys. The text messaging is also very helpful and used very frequently. Preferred Patron had really made a positive difference in my business and I couldn’t imagine having to do with out it.
Preferred patron is an end -to-end loyalty solution. It combines features found in other standalone solutions in an easy to use format. We handle most of our promotional and informational communications through the program. It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Pros
The program is very easy to use. It has most of the functionality of even higher priced competitors. The backend compatibility with Tango Card makes transactions easier. The level of service provided by Preferred Patron is excellent.
Cons
There are no issues that jump out. We are happy with the software.
Excellent software
Pros
What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales.
Cons
I am very grateful to this program has helped me to raise my sales, the only thing I can criticize is that my clients have told me that on occasion is slow the program.